Audiology
Services Offered
- Hearing Aid Fittings
- Hearing Aid Repairs and Maintenance
- Assistive Listening Device (ALD) Assessments
- Custom Ear Protection
- Pediatric Hearing Assessments
- Auditory Brainstem Response Tests
- Vestibular Rehabilitation Therapy (VRT)
- Vestibular Assessments
- Industrial Audiology
- Educational Workshops
- Tele-Audiology
- Medico-legal Evaluations
- Extended High-frequency Audiometry
- Neonatal Hearing Screening
General Hearing Test
A standard audiological test battery is always executed. There are three parts to a standard diagnostic hearing test or audiometry:
- Pure tone audiometry
- Speech audiometry and
- Impedance audiometry
Pure tone audiometry measures hearing sensitivity in each ear. Sounds are presented at different frequencies (or pitch) at reducing levels of loudness (measured in decibels hearing level dBHL).
The softest tone heard is known as the hearing threshold level and is recorded on an audiogram.
From this, a graph or audiogram is constructed which reflects a hearing loss if present and assists in determining what part of the ear is damaged. This is essential in the diagnosis of hearing loss and for the prescription of hearing aids.
Impedance tests (measurements of middle ear function) and speech recognition tests are also part of a basic hearing assessment.
Hearing Aid Fittings & Checkups
Whether you’re discovering your hearing loss for the first time or seeking an upgrade to advanced hearing aid technology, we’re here to guide you towards the ideal solution. Our philosophy for hearing aid fittings encompasses the following principles:
- Conduct a comprehensive diagnostic audiology examination for every patient.
- Offer access to a wide range of hearing aid brands available in South Africa.
- Treat each patient uniquely by actively listening to their priorities and concerns.
- Carefully evaluate lifestyle, financial capacity, and hearing requirements while recommending hearing aids or assistive listening devices.
- Recognize that the best hearing aids aren’t solely determined by their cost.
- Provide a comprehensive follow-up schedule.
- Ensure a trial period for hearing aid assessment.
- Extend assistance for hearing aid accessories, services, and repairs.
- Facilitate referrals to ENT specialists if medical attention is necessary.
The audiologists at Arcadia Audiology remain well-versed in the latest technological advancements. Their flexibility to embrace emerging technology, irrespective of brand loyalty, underscores their commitment to innovation. Our Audiologists stay current with candidacy requirements for bone-anchored systems and cochlear implants.
We have access to a diverse selection of reputable hearing aid brands, including Resound, Beltone, Phonak, Hanseton, Oticon, Bernafon, Unitron, Widex, Starkey, and Signia.
Cost of Hearing Aids
Hearing aids vary considerably in price. The price varies depending on the sophistication and features of the hearing aid. Hearing aids are a significant expense for most people, and the most expensive technology may not necessarily be the best option for a specific individual. Careful attention is given to affordability and best value for money to meet specific needs.
Most medical aid schemes contribute towards the cost of hearing aids. This varies between funds, and can be claimed between every year to every four years, depending on the stipulations of each medical aid.
You will not be required to pay a deposit when you order a hearing aid. However, when the aid is fitted you will be required to pay for it in full, or the balance after the medical aid has paid its contribution.
We do offer a trial period of up to one month. If the hearing aid is unsatisfactory in any way it can be changed to a different hearing aid or a refund given. This is only offered when follow-up sessions were attended, and still no progress has been made. A fitting fee will be deducted from the refund. We fully understand that at times an individual may wish to try a hearing aid but is unsure of the benefit likely to be achieved. We also understand that sometimes the benefit is not what is expected and it is for that reason we provide a trial period with a refund.
Finally, the cost of the hearing aid does not include the fitting and follow-up appointments. Most hearing aids also have a 1-year up to 30-month warranty. Following this we recommend that our clients insure their hearing aids against loss and damage because individuals are responsible for their own short-term insurance for lost, stolen or broken hearing aids.
Recycling Hearing Aids
We don’t sell used or demonstration hearing aids. However, we gladly accept donations of functional hearing aids at Arcadia Audiology.
These donated aids are given to clients in need, based on their demonstrated financial status. Prior to distribution, each aid undergoes thorough servicing and cleaning, with new molds attached for the recipient. The gratitude from those who receive these aids is truly heartwarming. If you’re interested in contributing a donation, please reach out to us. Typically, the donor’s contact details are shared to allow the new user to express their appreciation.